19A NCAC 02D .0535      FERRY RESERVATIONS

(a)  Reservations for space shall only be available for the Cedar Island-Ocracoke, Swan Quarter-Ocracoke, and Passenger Ferry from Hatteras-Ocracoke ferry operations. All other operations are on a "first come‑first served" basis.

(b)  Reservations shall be made by in person at the ferry terminal, online at https://ferry.ncdot.gov or by telephone as follows:

(1)           For the main reservation line, call: (800) 293-3779.

(2)           For departures from Ocracoke, call: (252) 996-6201.

(3)           For departures from Cedar Island, call: (252) 463-7046.

(4)           For departures from Swan Quarter, call: (252) 791-3302.

(5)           Office hours shall be from 6:00 am until 5:00 pm, year-round.

(c)  Reservations may be made any time within 90 days of the departure date and shall not be transferable. Name of the driver and vehicle license number shall be required. A credit or debit card shall be required for advance reservations to secure passage and space aboard a ferry vessel. It shall not be required that the credit or debit card be in the name of the driver.

(d)  Reservations shall be claimed at least 30 minutes prior to the scheduled departure. Reservations not claimed prior to this time shall be cancelled and the space reassigned.

(e)  Vehicles shall remain in the staging area once ticketed, and until boarding begins.

(f)  In case of departure cancellation due to mechanical failure, inclement weather, or other unavoidable causes, the customer may reschedule the reservation for either the earliest possible departure or or for another time convenient for the customer.

History Note:        Authority G.S. 136‑82; 143B‑10(j);

Eff. July 1, 1978;

Readopted Eff. June 1, 2019.